/* Taunet Nelel — public IT Help chat */

.it-help-widget {
  --it-brown: #3d2314;
  --it-accent: #c4622d;
  --it-cream: #f7f1e8;
  --it-text: #2c1810;
  font-family: Inter, system-ui, sans-serif;
  color: var(--it-text);
}

.it-help-widget--float {
  position: fixed;
  right: 1rem;
  bottom: 1rem;
  z-index: 2400;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 0.6rem;
}

.it-help-launcher {
  appearance: none;
  border: none;
  cursor: pointer;
  background: var(--it-brown);
  color: #f5ebe0;
  font-weight: 600;
  font-size: 0.92rem;
  padding: 0.7rem 1.05rem;
  border-radius: 999px;
  box-shadow: 0 10px 24px rgba(61, 35, 20, 0.28);
}

.it-help-launcher:hover,
.it-help-launcher:focus-visible {
  background: #2a160d;
  outline: none;
}

.it-help-panel {
  width: min(22.5rem, calc(100vw - 1.5rem));
  max-height: min(34rem, calc(100vh - 6rem));
  background: #fffdf9;
  border: 1px solid rgba(61, 35, 20, 0.16);
  border-radius: 14px;
  box-shadow: 0 18px 40px rgba(44, 24, 16, 0.22);
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.it-help-widget--embed .it-help-launcher {
  display: none;
}

.it-help-widget--embed .it-help-panel {
  width: 100%;
  max-height: none;
  min-height: 28rem;
  box-shadow: none;
}

.it-help-panel[hidden] {
  display: none !important;
}

.it-help-panel__head {
  background: var(--it-brown);
  color: #f5ebe0;
  padding: 0.85rem 1rem;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
}

.it-help-panel__head strong {
  display: block;
  font-family: "DM Sans", sans-serif;
  font-size: 1rem;
}

.it-help-panel__head span {
  display: block;
  font-size: 0.78rem;
  opacity: 0.8;
  margin-top: 0.15rem;
}

.it-help-panel__close {
  appearance: none;
  border: none;
  background: transparent;
  color: inherit;
  font-size: 1.35rem;
  line-height: 1;
  cursor: pointer;
  padding: 0 0.2rem;
}

.it-help-widget--embed .it-help-panel__close {
  display: none;
}

.it-help-messages {
  flex: 1;
  min-height: 12rem;
  overflow-y: auto;
  padding: 0.9rem 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  background: var(--it-cream);
}

.it-help-bubble {
  max-width: 88%;
  padding: 0.55rem 0.7rem;
  border-radius: 12px;
  font-size: 0.9rem;
  line-height: 1.4;
  white-space: pre-wrap;
  word-break: break-word;
}

.it-help-bubble--member {
  align-self: flex-end;
  background: #fff;
  border: 1px solid rgba(61, 35, 20, 0.1);
}

.it-help-bubble--it {
  align-self: flex-start;
  background: #3d2314;
  color: #f5ebe0;
}

.it-help-bubble time {
  display: block;
  margin-top: 0.3rem;
  font-size: 0.7rem;
  opacity: 0.7;
}

.it-help-empty,
.it-help-status {
  font-size: 0.85rem;
  color: #6a5648;
  margin: 0;
}

.it-help-status.is-error {
  color: #8a2b1a;
}

.it-help-compose {
  padding: 0.75rem 1rem 0.9rem;
  display: grid;
  gap: 0.45rem;
  background: #fff;
  border-top: 1px solid rgba(61, 35, 20, 0.1);
}

.it-help-label {
  font-size: 0.78rem;
  font-weight: 600;
  color: #6a5648;
}

.it-help-compose input,
.it-help-compose select,
.it-help-compose textarea {
  width: 100%;
  border: 1px solid rgba(61, 35, 20, 0.2);
  border-radius: 8px;
  padding: 0.5rem 0.65rem;
  font: inherit;
  color: inherit;
  background: #fff;
}

.it-help-compose select {
  appearance: auto;
  min-height: 2.5rem;
}

.it-help-compose [hidden] {
  display: none !important;
}

.it-help-compose textarea {
  min-height: 4.2rem;
  resize: vertical;
}

.it-help-compose button[type="submit"] {
  appearance: none;
  border: none;
  background: var(--it-accent);
  color: #fff;
  font-weight: 600;
  border-radius: 8px;
  padding: 0.55rem 0.8rem;
  cursor: pointer;
}

.it-help-compose button[type="submit"]:disabled {
  opacity: 0.65;
  cursor: wait;
}

.it-help-note {
  margin: 0;
  font-size: 0.75rem;
  color: #6a5648;
}